Privacy Policy

GrizzAI Privacy Policy

Effective Date: October 26, 2023
Company Name: GrizzAI Automation
Contact Email: grizzaiauto@gmail.com
Phone: +1 778-855-0033
Address: 14164 77A Avenue, Surrey, BC, Canada

GrizzAI Automation (“GrizzAI”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, and services.

1. Information We Collect

We may collect the following information when you interact with our website, contact forms, or use our AI services:

  • Personal Information: Name, email address, phone number, business name, and any other details you provide when:

    • Booking a demo

    • Submitting inquiries

    • Using our AI Receptionist or AI Sales Rep tools

  • Usage Data: Information such as browser type, IP address, time spent on pages, and interaction with our AI systems.

  • Call and Communication Data: If you use our voice AI services, we may collect call logs, recordings, transcriptions, appointment requests, and lead follow-ups for training and support purposes.

2. How We Use Your Information

We use your information to:

  • Provide our AI-powered services and support

  • Book appointments and answer customer inquiries on your behalf

  • Improve and optimize the performance of our AI agents

  • Send updates, demos, or promotional material (only with your consent)

  • Respond to support requests and troubleshoot issues

  • Analyze how users interact with our services

3. Information Sharing

We do not sell your information.

However, we may share your data with:

  • Service Providers: Trusted third parties who help us deliver and maintain our AI systems and website.

  • Legal Obligations: If required by law or court order.

  • Business Partners: With confidentiality agreements, only when needed to provide services to you.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse.

Examples include:

  • Encryption (HTTPS)

  • Limited access controls

  • Secure data storage for call logs and recordings

5. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data

  • Opt out of non-essential communications

To exercise any of these rights, please contact us at grizzaiauto@gmail.com.

6. Children’s Privacy

GrizzAI does not knowingly collect or store data from individuals under the age of 13. If you believe a child has provided us personal information, please contact us immediately.

7. Cookies and Tracking

We may use cookies and similar technologies to:

  • Analyze website usage

  • Improve performance

  • Customize your experience

You can control cookie settings in your browser at any time.

8. Third-Party Links

Our website may include links to external sites such as LinkedIn or YouTube. We are not responsible for the privacy policies or practices of those sites.

9. Changes to This Policy

We may update this policy periodically. The revised version will be posted on our website with a new “Effective Date.” We recommend reviewing it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:

📧 grizzaiauto@gmail.com
📞 +1 778-855-0033
📍 14164 77A Avenue, Surrey, BC, Canada